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uberFAMILY

Posted in: Using Taxis

Want to buy your own IMMI Go? Click here.

What is uberFAMILY?Go-w-little-boy_sml

uberFAMILY is where some Uber vehicles have a car seat.

The Car Seat Lady designed and implemented uberFAMILY in NYC, Philadelphia and DC – from its inception in April 2014 until June 2016. Starting late June 2016 a new company has taken over the program and they are not training the drivers in the same rigorous methods that we used. As such, we recommend that you carefully watch the installation videos here to familiarize yourself with the IMMI Go installation and watch as the driver installs it to make sure the installation is being done properly. We ONLY allowed a LATCH installation when we were training the drivers – and recommend that the IMMI Go never be installed with the seat belt as the seat belt installation is exceptionally challenging and prone to misuse with the IMMI Go.

All of the information on this page ONLY applies to uberFAMILY in NYC, Philadelphia, and Washington DC with drivers trained between April 2014 and June 2016. Other cities are using different car seats AND different training models for the drivers. We have NOT been involved in uberFAMILY in other parts of the US or around the world – and can not recommend their use as we don’t know how or if any of the drivers were trained in proper installation.

In all NYC, Philly & DC, uberFAMILY offers 1 forward-facing 5-point-harness car seat per vehicle – the IMMI Go car seat.

Every vehicle has the same seat – the IMMI Go. The Car Seat Lady trained every driver (4/2014 – 6/2016) in the proper installation of the seat – and the driver will install the seat. 

In Philadelphia, there are also 2 BubbleBum booster seats per vehicle.

You will be responsible for buckling your child into the IMMI Go or the BubbleBum.

How do I use the IMMI Go?

The straps on the IMMI Go tighten differently than any other car seat – so please watch this video BEFORE your first ride. We have trained every driver in how to secure a child properly in the seat – so if they see you struggling or doing something wrong they will offer assistance so that your child rides as safely as possible.

When you arrive, the seat should be set for the largest child – with the head rest & shoulder guides all the way up, and the harness straps all the way loose. In case the driver forgets, we show these 3 steps in the beginning of the following video – which then continues on to show how to buckle your child in the IMMI Go.

Screen Shot 2015-04-21 at 10.33.18 PM

Who can ride in the IMMI GO?

To ride in the IMMI Go, a child MUST be AT LEAST:

green check mark12 months old (IMMI Go seats made after Fall 2016 start at 24 months old, not 12 months) AND

green check mark22 pounds AND

green check mark31 inches

A child is TOO BIG for the IMMI Go when they are:

red X55 pounds OR

red X52 inches OR

red Xtheir shoulders touch the shoulder guides (when the guides are up all the way)

Wait, I thought it was 5 times safer to be rear-facing?

The American Academy of Pediatrics’ recommendations are that kids remain rear-facing until AT LEAST 24 months, and hopefully longer. Studies show that rear-facing is 5 times safer than forward-facing and nearly eliminates the chance of brain and spinal cord injuries. We practice what we preach – we keep our own kids rear-facing as long as possible.

HOWEVER, we know that most parents don’t/won’t bring a car seat for a toddler or school age child into an Uber or taxi… which leaves most kids riding at tremendous risk as they’re typically held on a parent’s lap, belted in with a parent, or worn in a front carrier. None of these methods offers the child any protection – and surprisingly wearing the child or belting them in with you makes a really bad situation even worse.

Knowing that a car seat is ALWAYS better than no car seat, we feel it is best to allow the use of the Go within the range specified by the manufacturer so that more kids are riding restrained.

What if your child is too small or too big for the IMMI Go?

Please see our taxi page here for suggestions on infant car seats and boosters that are exceptionally taxi & travel friendly.

How to request an uberFAMILY ride:

In NYC, select “uberX” with the sliding circular car at the bottom of the screen, and then swipe to the left (3 or 4 times) to select “Car Seat”.

In Philadelphia, select “BLACK CAR”  or “SUV” with the sliding circular car at the bottom of the screen, and then slide to the left to select “BLACK CAR + Car Seat” or “SUV + CAR Seat”.

In DC, select “uberX or “BLACK CAR” with the sliding circular car at the bottom of the screen, and then slide to the left to select “uberX + Car Seat” or “BLACK CAR + Car Seat” or “SUV + Car Seat”.

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